SOUL Money back Guarantee

Money Back Guarantee

SOUL™ is not a two-dimensional product that can be easily represented on a computer display screen. The purity and beauty of this piece can only be experienced in real life. For this reason we would encourage you to to have a personal introduction to SOUL™. If a visit is not possible, please don’t hesitate to buy a SOUL™ on-line, we believe you will be very satisfied with the stunning beauty of this fine crystal jewelry.

The following are a few questions and answers that talk about our money back guarantee. We want you to be 100% satisfied with your SOUL™ -- if by chance you are not satisfied, we want to give you your money back!

Q. If I am not satisfied with my SOUL™ purchase, can I get a full refund?
A. We will fully reimburse you if you return your SOUL™ with the velvet bag and your sales receipt within one week after you have received your SOUL™.

Q. Is there any catch in the SOUL™ refund policy?
A. No catch, but we would encourage you to wear your SOUL™ for at least 3 full days before you return it. We believe the compliments that you will receive will encourage you enough to continue wearing it everyday.

Q. Do I have to provide any more information for the full refund?
A. It would be helpful to us if you would share the reason for your return. We respect your comments and will do everything we can to serve you in a timely fashion.